Shipping & Delivery Policy

Last updated: 18 August 2026

Boop One is currently available for pre-order. We are not holding ready stock. Units are manufactured and shipped with our first production batch, so delivery timelines are estimates, not guarantees. We will email you before your unit is dispatched.

1. Where we ship

We currently ship within India. We are not able to deliver outside this region at this time. If your address falls outside our serviceable area, we'll contact you before dispatch.

2. When your order ships

Pre-orders are fulfilled in the order they are received, with the first production batch.
Estimated dispatch window: within a few weeks of the first batch entering production.
Once your unit ships, you'll receive a confirmation email with tracking details.

3. Delivery timelines & charges

Estimated delivery after dispatch: 3–7 business days, depending on your location.
Shipping charges: Free shipping across India.
Orders are shipped via a reputed courier partner.

4. Delays

Because this is a pre-order for a product still in production, timelines can shift. If there's a material delay, we'll keep you informed by email. You can cancel your pre-order for a full refund any time before your unit is dispatched — see our Cancellation & Refund Policy.

5. Wrong or incomplete address

Please make sure your delivery address and phone number are correct. We are not responsible for delays or failed deliveries caused by incorrect details. If a package is returned to us undelivered, we'll contact you to arrange re-shipping.

6. Questions

For anything about shipping or delivery, contact us at hello@qaby.ai or via our Contact page.